Lehlohonolo Mojela
About Me
Multi-skilled IT and music professional with background in IT support, cloud computing, Salesforce CRM & AI systems, software testing, and customer service. Holds BTech in Music and National Diploma in Computer Systems Engineering; currently upskilling in Microsoft Azure cloud computing.
Education & Qualifications
Work Experience
Provided support and troubleshooting for hardware and software issues; assisted with resolving network connectivity and system maintenance; supported installation and system updates; logged incidents and addressed user technical issues; ensured day-to-day IT operations.
Worked with Salesforce CRM systems; supported AI-driven software solutions; conducted software testing and quality assurance; assisted with technical documentation and system configuration; supported CRM optimization and system improvements.
Microsoft Azure fundamentals; cloud infrastructure concepts; virtual machines and cloud services; cloud security & deployment basics.
Delivered structured music curriculum; conducted practical and theory classes; developed lesson plans and assessments; managed student performance preparation.
Academic administrative support; assisted lecturers with course coordination; student support and communication.
Facilitated Music Business modules; assisted students with coursework; supported curriculum delivery.
Delivered customer service; managed account queries and transactions; handled complaints resolution; maintained compliance with banking procedures.