Miss Sandisiwe Ndlazilwana

·        Communicating with project managers and contractors regarding their monthly reports

·        Ensuring that the Project managers report on time to the EPWP office

·        Verifying labour reports and supporting documents of various indirect projects

·        Ensuring compliance on the reports submitted by the project managers

·        Schedule indirect information sessions with the contractors, EPWP management staff and Project managers

·        Other duties as assigned

·        Gathering research data and present it to my mentor

·        Analysing findings

·        Transcribing audio interviews conducted by the HRSC professionals into text.

·        Maintaining data base and verifying data keyed in

·        Providing support to professors and researchers involved in ongoing research projects

• Responding to incoming calls from customers professionally and responding to customer inquiries and complaints
• Assisting customers with directory services.
• Searching required information using available resources.
• Following up complicated customer calls where required.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Having weekly improvement strategies.
• Other duties as assigned