Miss Mampho Ndzila
About Me
I am a focused, goal-driven, and enthusiastic young lady. I am eager to exercise my industry experience to gain more technical skills in a challenging work environment while contributing to meet deadlines and produce deliverables expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. Naturally possess excellent interpersonal communication. I aim to make meaningful contribution to the organization success when given an opportunity
Personal Details
Education & Qualifications
Work Experience
Screening patients and visitors
Direct patients to appropriate clinics
Control and maintain order in patients waiting area
Manage patient’s attendance through Clinicom
Opening folders for new referrals
Managing phone calls
Drawing requested folders
Doing ward rounds
Admitting and discharging patients
Booking patients appointments
Updating Ms Excel database
Booking in-scripts as well as booking out at pharmacy
Handling telephone enquiries and patient’s enquiries
Compiling and reporting data
Packing inpatient’s medication
Accept and process customer payments and apply toward account balances
Provide excellent service and attention to customers through phone conversations
Improve customer satisfaction by finding creative solutions to problems
Review accounts to determine payment plan compliance
Trace customers
Prepare, maintain, and update employees’ files
Prepare documents
Manage phone calls
Attend interviews
Take minutes
CV verification
Recruitment and Selection
Handle all delegated tasks including photocopying and printing of documents