Mr Gershom Benjamin

As a Freelance Sales Agent, I was responsible for identifying and engaging potential customers, promoting furniture products, and generating sales opportunities. My duties included assisting customers with product selection, providing information on features and pricing, preparing quotations, following up on leads, and maintaining strong customer relationships. I worked to understand customer needs and recommend suitable solutions while ensuring a positive purchasing experience. Additional responsibilities included coordinating orders, liaising with store staff regarding product availability and deliveries, and achieving sales targets through proactive marketing and customer service efforts.

As a General Administrative Worker, I was responsible for providing administrative support to ensure the efficient day-to-day operation of the facility. Duties included managing and filing documents, capturing and updating data, handling telephone and email enquiries, scheduling appointments, maintaining records, and assisting patients and visitors with general information. I also supported various departments with clerical tasks, prepared reports and correspondence, processed paperwork, and ensured that confidential information was handled accurately and professionally in accordance with company policies and procedures.

As a Salesperson, I was responsible for assisting customers in selecting musical instruments, professional audio equipment, recording gear, and related accessories to meet their needs and budget. My duties included providing product demonstrations, offering technical advice, processing sales transactions, preparing quotations, maintaining product displays, and ensuring the sales floor was well-organized and stocked. I also handled customer enquiries, followed up on sales opportunities, assisted with inventory management, and built strong customer relationships through excellent service and product knowledge.

As an Assistant Manager, I supported the overall management and daily operations of the store, ensuring high standards of customer service and efficient business performance. My responsibilities included supervising staff, assisting with sales and customer enquiries, managing inventory levels, coordinating stock orders and transfers, overseeing merchandising and store presentation, and handling administrative duties. I assisted in training and motivating team members, monitored sales performance, resolved customer concerns, prepared quotations and reports, and ensured company policies and procedures were followed. I also contributed to achieving sales targets and maintaining a productive, customer-focused environment.