Mrs Hester Cantin
About Me
Enthusiastic and reliable administrative/support professional with experience as personal assistant/administrator, secretary, supervisor, sales/admin and credit manager. Strong organisational skills, customer service focus, teamwork and leadership.
Personal Details
Education & Qualifications
Work Experience
Handling administrative requests and queries from senior managers; organizing and scheduling appointments; planning meetings and taking minutes; answering and directing calls; drafting and distributing correspondence; assisting with reports; maintaining filing systems and office policies; ordering supplies; maintaining contact lists; submitting/reconciling expense reports; providing general support to visitors; acting as point of contact for internal/external clients; liaising with executive/senior administrative assistants.
Answered calls, took messages and handled correspondence; maintained diaries and arranged appointments; prepared/collated reports and filing; organized and serviced meetings; produced agendas and took minutes; managed databases; prioritized workloads; researched and coordinated community services; assisted clients with necessary paperwork.
Created team schedules; trained new hires; evaluated performance and provided feedback; reported to upper management; resolved employee conflicts; enforced health and safety precautions; managed workflow; coached employees; handled customer and employee complaints; identified career advancement opportunities; managed staff and deadlines; approved work hours; ensured equipment functionality; maintained inventory; monitored productivity; prepared and submitted performance reports.
Performed admin tasks; handled visitor enquiries and concerns; verified appointments and guided visitors; handled/routed calls; maintained reception area; sorted/distributed mail; clerical tasks and scheduling; customer service; entered customer data and sent correspondence; filing and maintaining documents/records; maintained directories; maintained security and telecommunications systems; maintained office supplies.
Reviewed and updated credit policy; monitored loan payments and bad debts; calculated and set loan interest rates; negotiated loan terms with new clients; ensured compliance with policy/regulation; optimized sales and reduced bad debt losses by maintaining credit policy.
All admin duties
Quotations
Invoicing
Follow up
Payroll and HR tasks.
Stock
Site Visits
Supervising of sites
Site visit of prospective customers
Projects Management from start until completement.