Mrs Monica Sikenjana
Waiter/Waitress
01Profile
Highly organised and motivated professional with extensive experience in retail management and customer service with relevant skills that are needed to drive a winning team. Demonstrates strong problem-solving skills and a commitment to maintaining high store standards and operational efficiency.
02Experience
Waiter/Waitress
Woolworths Cafe
Customer engagement, taking orders, serve food with pride, cash register, house keeping, minimise waste/Stockloss and increase sales.
Store Assistant Manager
Pep
Customer engagement, open and close the store, handling cash-ups, stock control, targets and admin and staff management.
Admin Controller
Jumbo
Handling cash-ups, managing stock, system accuracy, compliance and reporting and staff management.
Customer Service Team Member
Alliance Foods (KFC)
Customer engagement, operate till, prepare orders, maintain hygiene, drive sales, minimise shrinkage/stock loss, assist/welcome customers in lobby area, cleaning tables and floors, serve with pride.
03Education
Grade 12( Matric)
Philemon Ngcelwane High School
Computer literacy
Siya Sebenza Training Centre
First Aid (Level 1) and Emergency Response
Educourse Online
Occupational Health and Safety
Educourse Online
04Beyond the role
Interests
I love reading and learning new things / I love tutoring so I can share skills and knowledge to others. / Acting / Drama / I have passion for people