Miss Taheera Dolley

Miss Taheera Dolley

ta*****@gmail.com 064 ****93 Western Cape

About Me

I hold a national diploma in travel and tourism management and have completed the reservation systems course through Amadeus as well as a certificate in Early Childhood Development and have also completed a certificate in office administration. Obtaining these qualifications has not only given me a strong foundation from which to develop as a professional, but studying has also helped me to gain important character traits like tenacity, determination and an eagerness to continue to learn and grow.

Personal Details

Gender Female
Race Coloured
Date of Birth 08 Jan 1983

Education & Qualifications

Higher Certificate
Office Administration · Achieved · 2021
ND Travel and Tourism
Advanced Diploma · Achieved · 2012

Work Experience

Receptionist/ Administrator
Solly's Cars Nigel
Mar 2019 - Sep 2021

General Administration, Lliasing with clients via telephone and email
Reception/ Switchboard
Vehicle Finance Application
Office Consumables replenishments
Using office equipment, ie Copy/fax machine
Assisting Walkins with applications and attaining proper documentation for applications.

SGB Teacher
Nigel Secondary School
Jan 2017 - Dec 2017

SGB Teacher: Intermediate and Senior Phase

SGB Teacher
Nigel Secondary School
Jan 2015 - Aug 2015

SGB Teacher:

SGB Teacher
Nigel Secondary School
Apr 2014 -

SGB Teacher: Senior Phase

Receptionist and Switchboard Manager
Bayer Crop Science
Jul 2013 - Nov 2013

Reception
Admin

Information Centre Receptionist and Ambassador
Cape Quarter Lifestyle Village
Feb 2011 - Feb 2013

Info Centre Reception
Assisting tourists with enquiries
General Admin

Front Desk Concierge
West Chaffeurs
Feb 2010 - Feb 2011

Front Desk Concierge
Assisting guests with tourism related enquiries
Booking of tours and/or shuttle transport

Reservationist and Operations Manager
Afribode Accomodation
Feb 2008 - Mar 2010

Accommodation Reservations
Overseeing check-in/out procedures
Overseeing Housekeeping

Rental Agent
Tempest Car Hire
Mar 2007 - Oct 2007

Car Rental Agent

Senior Reservationist
Village and Life
Sep 2004 - Feb 2007

Front Desk Concierge then promoted to Reservations

Skills

Microsoft Office
Amadeus/CRM
Research
Communication
Customer Service
Transferable Skills
Time Management
Problem Solving
Team Player
Active Listener

Languages

English
Afrikaans

Personal Traits

Sincere Devoted Loyal Adventurous Punctual Diligent Generous Competant

Hobbies & Interests

Baking Crafting Sports Music Travelling Photography Outdoor Adventures

References

Mr BP Kunene
Deputy Principal - Nigel Secondary School
0732017900
Miss A Gunpath
HOD - Nigel Secondary School
0813300832
Mrs R Sodoms
Logistics Manager - Bayer Crop Science
0113658673/ 0720559414
Mrs L Viviers
General Manager - Cape Quarter Lifestyle Village
0825669955
Ms Manini Moloi
Senior Administrator - Solly's Cars Nigel
0840801336

Cover Letter

I recently relocated to Cape Town and looking to secure employment.andnbsp;As my CV will illustrate, I fulfilled a number of roles in Cape Town 2004 - 2013 and look forward to living and working in the Mother City once again.

 

The role as advertised, represents the perfect intersection between my skills as an effective communicator, my experience in the administrative and educational fields, and my innate passion for working with people.

 

I have over 14 years of working experience as a reservationist, administrator and office manager. Coupled with my experience as an educator, I believe that my unique skill-set will set me in good stead to be an asset to your company and your team.

 

In my previous roles, I have demonstrated a proficiency for research, the ability to work in a fast-paced and deadline-driven environment, and most importantly the ability to adapt to change. In an evolving work climate, I believe that these are some of the fundamental qualities of a successful and efficient employee.

 

I hold a national diploma in travel and tourism management and have completed the reservation systems course through Amadeus as well as a certificate in Early Childhood Development and  have also completed a certificate in office administration. Obtaining these qualifications has not only given me a strong foundation from which to develop as a professional, but studying has also helped me to gain important character traits like tenacity, determination and an eagerness to continue to learn and grow.

 

As a single mother of a beautiful boy, it is my goal is to keep moving forward – to lead by example, be an effective nurturer and to show my son that life is an invaluable gift.

 

I look forward to discussing the role with you and hope that my application meets with a favorable response.